Privacy Policy

1. Information We Collect

• Contact details you provide (name, email, phone) when submitting the contact form or purchasing a service.
• Billing and transaction data handled by our payment partners when you complete checkout.
• Service context such as goals, project notes, or files you voluntarily share so we can deliver the engagement.
• Technical data (IP address, device type) captured through standard server logs for security and analytics.

2. How We Use Information

• Provide, schedule, and deliver the services you purchased.
• Respond to inquiries and provide customer support.
• Process payments and maintain accurate billing records.
• Send legally required notices, invoices, and policy updates.
• Maintain platform security, prevent fraud, and comply with applicable laws.

3. Legal Bases for Processing

Depending on the context, we process personal information under one or more of the following legal bases:

• Performance of a contract (providing purchased services).
• Legitimate interests (business operations, fraud prevention).
• Compliance with legal obligations.
• Consent (where required, such as optional marketing communications).

4. Payment Processing

Card and ACH/eCheck details are handled by vetted third-party processors. We do not store raw card or bank numbers on our servers. Payment partners may retain transaction data as required for compliance and dispute resolution.

5. Information Sharing

We do not sell personal information. We may share data with:

• Payment processors for transaction handling.
• Service providers (cloud hosting, email) under confidentiality obligations.
• Professional advisors (legal, accounting) when necessary.
• Authorities if required to comply with law or enforce our rights.

6. Data Retention

We retain personal information only as long as necessary to deliver services, comply with legal obligations, resolve disputes, and enforce agreements. Records associated with financial transactions may be stored for up to seven years.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system can be guaranteed 100% secure. Clients should not share sensitive data that is unrelated to the engagement.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, or to object to certain processing. Submit requests to support@halonenflou.com and we will respond consistent with applicable laws.

9. International Transfers

Our services are operated from the United States. If you are located outside the US and choose to use the site, you agree that your information may be transferred to and processed in the United States.

10. Children

Our services are intended for adults and not marketed to children under 18. We do not knowingly collect information from children. If you believe a minor provided data, contact us to remove it.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will post the updated date at the top of this page. Continued use of the site after changes means you accept the revised policy.

12. Contact

Privacy questions: support@halonenflou.com